Khaleej Times

https://www.khaleejtimes.com/

Hotels/Restaurant industry in Dubai is presently accepting applications from suitable candidate for the job role of Customer Service Executive. Khaleej Times published this vacancy on 13 February 2024. Join their team as a Customer Service Agent and contribute to delivering outstanding service to their customers in Dubai! Don’t miss out on this exciting opportunity!

Responsibilities of Customer Service Executive

Respond to customer inquiries via phone, email and chat.
Assist customers in resolving issues and addressing concerns.
Provide information about products/services and promotions.
Process orders, returns, and exchanges accurately and efficiently.
Maintain customer records and update information as needed.
Collaborate with team members to ensure excellent customer service.

Requirements of Customer Service Executive

Minimum a high school.
Proven experience of 1-2 years as a customer service agent or in a similar role.

Skills and Knowledge Desired

Excellent communication and interpersonal skills.
Ability to handle a high volume of inquiries with professionalism.
Familiarity with CRM software and customer service best practices.
Positive attitude and a commitment to customer satisfaction.

Who can Apply?

Anyone who meets the eligibility requirements can apply for the position; nationality is not a limiting factor.

How to Apply:

Candidates needs to submit their updated CV/resume on the following email with the subject line “Customer Service Agent Application [Your Name]” before the application deadline.
email: [email protected]