Customer Service Executive Required in Dubai – 29th March 2024

In Dubai, there is a vacancy in the hospitality sector for a Customer Service Executive. The responsibility of the job holder is to deliver top tier customer service and support to clients within a dynamic Dubai based environment.

Responsibilities of a Customer Service Executive

The following are the duties for the job holder:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers in resolving issues and addressing concerns.
• Provide information about products/services and promotions.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain customer records and update information as needed.
• Collaborate with team members to ensure excellent customer service.

Requirements of a Customer Service Executive

• A high school diploma.
• Previous experience of 1-2 years as a Customer Service Agent or in a similar role.

Skills and Knowledge Desired

• Excellent communication and interpersonal skills.
• Ability to handle a high volume of inquiries with professionalism.
• Familiarity with CRM software and customer service best practices.
• Positive attitude and a commitment to customer satisfaction.

Address

The position is located in Dubai, and the candidate must move there in order to be considered for it.

Customer Service Executives Khaleej Times Dubai

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