Customer Service Executive Required in Dubai – 29th March 2024

  • Full time
  • Dubai, UAE
  • Posted 2 weeks ago
  • 3001-3500 AED / Month

In Dubai, there is a vacancy in the hospitality sector for a Customer Service Executive. The responsibility of the job holder is to deliver top tier customer service and support to clients within a dynamic Dubai based environment.

Responsibilities of a Customer Service Executive

The following are the duties for the job holder:

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers in resolving issues and addressing concerns.
  • Provide information about products/services and promotions.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain customer records and update information as needed.
  • Collaborate with team members to ensure excellent customer service.

Requirements of a Customer Service Executive

  • A high school diploma.
  • Previous experience of 1-2 years as a Customer Service Agent or in a similar role.

Skills and Knowledge Desired

  • Excellent communication and interpersonal skills.
  • Ability to handle a high volume of inquiries with professionalism.
  • Familiarity with CRM software and customer service best practices.
  • Positive attitude and a commitment to customer satisfaction.

Address

The position is located in Dubai, and the candidate must move there in order to be considered for it.

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