Customer Relationship Officer Floater Abu Dhabi Islamic Bank

Abu Dhabi Islamic Bank is presently accepting applications from suitable candidate for the job role of Customer Relationship Officer. The job holder is responsible for managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency. This is an intermediate level and full time role and for this job the salary ranges from 7000 AED to 14000 AED.

Responsibilities of Customer Relationship Officer

• Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
• Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.
• Sell and cross sell ADIB’s products and promote ADIB’s image.
• Management of subordinates, plan their training and appraisal.

Requirements of Customer Relationship Officer

•  A bachelor’s degree in finance, economics, business administration, Islamic banking, or a related field.
• 2 years of experience in similar role.

Skills and Knowledge Desired

• Broad knowledge of ADIB’s Retail Banking financial products & services.
• Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures.
• Good  Knowledge of UAE banking practices , regulations & risks.
• Good Knowledge of Anti Money laundering regulations issued by the UAE Central Bank and other regulatory authorities.
• General awareness of competitors in the local market.
• Fair knowledge of service standards .
• Training  skills.
• Sales skills.
• Management Information skills.
• Computer skills.

Branch Manager ABID Corniche Area Branch Abu Dhabi

Senior Relationship Manager Abu Dhabi Islamic Bank

Client Service Specialist Abu Dhabi Islamic Bank