Customer Collection Officer Aldar Education Abu Dhabi

Aldar Education Abu Dhabi is currently seeking a UAE National Customer Collection Officer to support our growing family of owned and operated schools in the UAE starting immediately. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region. This is a mid level (Full time) position, and the salary range for this role is 15000 AED – 30000 AED

Duties of Customer Collection Officer

  • Respond to parents’ requirements and inquiries as they relate to finance or admissions.
  • Manage the collection of tuition fees late payments
  • Follow up late payments and returned cheques.
  • Manage petty cash including reconciliation and replenishment.
  • Prepare bank collection report and undertake cheques scanning
  • Manage the trips and activities collections, students lists, and all related information and send them to HQ for payment.
  • Manage stationery requests from staff, order stationery, follow up orders and manage stationery supplies.
  • Manage recommendation reports and liaise for raising LPO.
  • Manage student planner/year book orders.
  • Manage the reprographic analysis .
  • Monitor department budgets; prepare monthly income and expenditure statements/ updates for HoDs, budget holders and principal (including petty cash and reprographic analysis).
  • Work with Examinations officer re:all external exams and manage the collection of examination fees.
  • Manage self-fund budgets
  • Manage transport invoices: collect all information then prepare quick receipts for self-fund trips and liaise payment.
  • Manage the charities from different activities and send them to Red Crescent or specified destination.
  • Complying with the requirements of health and safety, other relevant legislation and school policies
  • Attending any necessary training associated with the duties of the post
  • Undertaking any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post

Job Requirements of Customer Collection Officer

Minimum Qualifications:

  • Bachelor’s Degree in an equivalent field

Minimum Experience:

  • Preferably, 2 years’ experience

Skills & Knowledge Desired

  • Fluent in English & Arabic Communications skills, written, and oral
  • A positive and solution-focused attitude to working life.
  • A clean enhanced Disclosure and Barring Services check or police check

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