Customer Care Advisor Emirates NBD UAE

Emirates NBD UAE is presently hiring suitably qualified and experienced candidate for the job role of customer care advisor to join their team. The selected candidate will be responsible to provide personalized assistance and support to customers, addressing inquiries, resolving issues, and ensuring a positive banking experience. The company published this job on January 23, 2024 and is open to receive application from interested candidate. If you are willing for this role then submit your application now.

Responsibilities of Customer Care Advisor

• The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs.
• The role requires the job holder to provide customers with information on financial products and services and also explore opportunities for cross selling during customer interactions.
• The job holder should combine meeting financial targets with providing excellent customer service in order to achieve their set targets.

Requirements of Customer Care Advisor

• High School Diploma in relevant field.
• 2 years of experience in similar role.

Skills and Knowledge Desired

• Excellent verbal and written communication skills.
• Active listening skills.
• Patience and the ability to remain calm in stressful situations.
• Excellent interpersonal skills.
• Ability to accept criticism.
• Sales and persuasive skills.
• Attention to detail.

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Tagged as: Customer Service Agent