CS Core Manager EITC UAE

Emirates Integrated Telecommunications Company is seeking a CS Core Manager at Du Headquarters in Dubai. This job has recently been posted on du’s careers page and desirous candidates meeting the eligibility criteria are encouraged to apply.

Duties of CS Core Manager

• Coordinate with other departments, teams, vendors, and suppliers to determine business requirements, execute projects, and set service standards.
• Review, approve and oversee implementation of Change Requests multiple platforms as per the requirements of various technology teams or as needed by the business for introducing new products in accordance with existing change management process.
• Plan and implement patches and updates on multiple platforms to resolve any existing bugs or performance issues and also assessing the overall impact of any unexpected behavior of the new change.
• Plan, coordinate and monitor the various network activities / maintenance programs.
• Regular engagements with the vendors and partners to review and address all the operational issues and requirements.
• Manage, supervise and evolve the Circuit Switching network Operation to maintain the high-level service quality level and the long-term viability of the network.
• Budget control for Core and Content services domain.
• Lead the performance management process that measures and evaluates progress against goals for the organization.
• Provide for all staff (employed resources, trainees (GTs) and outsourced services) a strong day-to-day leadership presence and support an open-door policy among all staff.
• Recruitment, hiring, and compensation of new resources for the team.
• Benefits administration and oversight.
• Regulatory oversight and legal compliance.
• Professional training and development, including new employee orientation.
• Manage outsourcing contracts to integrate local resources development.
• Support the team in their efforts to develop in-house local resources.
• Develop, negotiate and manage arrangements with external providers or contractors.

Job Requirements For CS Core Manager

• Minimum Bachelor’s degree in telecommunication and networks.
• Minimum 12-17 years of experience 10 of which in a similar role in telecommunication industry.

Skills & Knowledge Desired

• Proven ability to lead large transformation projects.
• Ability to lead teams and groups.
• Strong negotiation and facilitation skills.
• Proven track record of managing vendors.
• Proven track record in governance and financial management.
• Strong management skills in a multi-cultural and multi-national environment.
• Fluent in English and Arabic is advantage.

How to Apply?

If you wish to grow with us, please apply now and become part of the Emirates Integrated Telecommunications Company. To apply for job of CS Core Manager, please use the Apply Now button. It will redirect you to official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck!

Job ID

• 11140

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