CRM Specialist Talabat Dubai UAE

Talabat is currently hiring qualified and experienced candidate for job role of a CRM Specialist (Churn) in Dubai. This job has recently been posted by company’s career page on 26 December 2023 and is now open for all interested candidates.

Responsibilities of CRM Specialist

• Ideation of CRM automated campaigns around the customer lifecycle on the platform, vertical, or within a specific product to meet business needs.
• Coordination with Campaign Ops, Brand, and local marketing teams to launch CRM campaigns to address challenges within markets  (churn increase, frequency drop, subscription acquisition drop, etc.).
• Monitoring campaign spend and ensuring adherence to monthly, quarterly, and annual CRM budgets.
• Monitoring lifecycle campaign performance and suggesting optimizations based on best practices and learnings from other markets.
• Creating visibility for local marketing teams on performance and cost evolution.

Elgibility Requirements

The eligibility requirements for the role of CRM Specialist are as under:

• Bachelor’s degree in relevant field.
• Minimum 3 years of proven relevant work experience, preferably in a fast-paced working environment.
• Experience in working with CRM and campaign management tools, specifically Braze.

Skills Desired

• Good time management skills.
• Good stakeholder management skills.
• Fluency in written and spoken English, Arabic is a plus.
• Good interpersonal and communication skills.
• Proactive, responsible, attention to detail, and a good team player.

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