CRM Specialist (Q commerce & New Ventures) Talabat UAE

Talabat is currently hiring qualified and experienced candidate for job role of a CRM Specialist (Q commerce & New Ventures) in Dubai. This job has recently been posted by company’s career page on 26 December 2023 and is now open for all interested candidates.

Responsibilities of CRM Specialist

• Ideation of CRM automated campaigns around the customer lifecycle on the platform, vertical, or within a specific product to meet business needs.
• Coordination with Campaign Ops, Brand, and local marketing teams to launch CRM campaigns to address challenges within markets  (churn increase, frequency drop, subscription acquisition drop, etc.).
• Monitoring campaign spend and ensuring adherence to monthly, quarterly, and annual CRM budgets.
• Monitoring lifecycle campaign performance and suggesting optimizations based on best practices and learnings from other markets.
• Creating visibility for local marketing teams on performance and cost evolution.

Eligibility Requirements

The eligibility requirements for the role of CRM Specialist (Q commerce & New Ventures) are as under:

• Bachelor’s degree in marketing or equivalent, with a strong data focus.
• Minimum 2 years of proven relevant work experience, preferably in a fast-paced working environment.
• Experience in working with CRM and campaign management tools like Braze or similar.

Skills Desired

• Being data-driven and passionate about results.
• Comfortable working with data and reporting campaign performance.
• Good time management skills.
• Fluency in written and spoken English, Arabic is a plus.
• Good interpersonal, communication, and presentation skills.
• Proactive, responsible, attention to detail, and a good team player.

CRM Ops Specialist Talabat UAE

CRM Specialist Talabat UAE