CRM Ops Specialist Talabat UAE

Talabat is currently hiring qualified and experienced candidate for job role of a CRM Ops Specialist in Dubai. This job has recently been posted by company’s career page on 26 December 2023 and is now open for all interested candidates.

Responsibilities of CRM Ops Specialist

• Creation of ad-hoc CRM campaigns as one-off sends to support local teams.
• Build campaigns and automated flows in Braze across multiple channels (Push Notifications, In-App, Emails, SMS).
• Work with the New Ventures team to set up automated flows to drive the uptake, engagement, and retention of their new products in new markets.
• Roll out campaigns into new countries or new verticals in line with expansion.
• Support projects coordinating with the Campaign Operations Manager and delivery hero central team for marketing automation and efficiency improvement through Braze.
• Ensure effectively set up A/B test campaigns for experiments and hypothesis testing.
• Ensure proper quality control of campaigns being launched.

Requirements for Role of CRM Ops Specialist

The eligibility requirements for the role of CRM Ops Specialist are as under:

• Bachelor’s degree in relevant field.
• Minimum 3 years of proven relevant work experience, preferably in a fast-paced working environment.
• Experience in working with CRM and campaign management tools, specifically Braze.

Skills Desired

• Good time management skills.
• Good stakeholder management skills.
• Fluency in written and spoken English, Arabic is a plus.
• Good interpersonal and communication skills.
• Proactive, responsible, attention to detail, and a good team player.

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