Coordinator Riders Talabat UAE

Talabat is currently hiring qualified and experienced candidate for job role of a Coordinator Riders in Dubai. The selected candidate will be responsible for managing and improving the rider performance of allocated zone/s within a city, taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps.

Responsibilities of Coordinator Riders

• Monitor and improve Rider Performance and Compliance.
• Lead Rider Recruitment for the allocated zones.
• Lead a Team of Rider Captains.
• Manage rider roster with proper allocation of shifts/breaks/off-days etc.
• Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor.
• Inventory management and usage compliance of Rider equipments.
• Groom rider quality (behaviour, appearance, professionalism, presentational etc).
• Setting up a performance improvement plan to improve performance of low performing riders.
• Reduce rider complaints originating from customers.
• Monitor riders performance on individual level and responsible for coaching/warning riders.
• Audits fleet appearance & rider behaviour via on ground visits.

Requirements for Role of Coordinator Riders

The eligibility requirements for the role of Coordinator Riders are as under:

• Bachelor’s Degree.
• 1-2 years of experience in food/grocery tech industry is highly ppreferred.

Skills Desired

• Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.
• Strong communication skills, both written and verbal.
• English and Urdu is a must.
• Arabic is a plus.
• Influencer and a negotiation with good public speaking and presentation skills.
• People management skills.

Associate Director Communications Careem Dubai UAE