Concierge Receptionist Property Management Emaar UAE

Full time @Emaar posted 1 year ago
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Job Description

The Concierge Receptionist Property Management at Emaar will acts as a front liner that represents the organization ensuring accurate information’s are provided to the customers, responsible in screening individuals who come through main lobby and will greet and handles vendors, services and packages as needed.

Responsibilities

  • Ensure always organize and maintain cleanliness in all areas & promptly reports any further cleaning requirements to Operations.
  • Responsible for station of that area’s procedures & standards in line with the company’s approved policies & guidelines in its daily operation.
  • The individual screens all individuals entering the main lobby, ensuring that only residents, tenants, & authorized guests gain access to residence or corporate office floors.
  • Assist residents, tenants and their authorized guests in requests for information, provide directions and escalate service requests to the correct management channel for action.
  • Coordinate with other departments as required to resolve all major customer issues in a timely manner.
  • Ensure Service request are raised on behalf of the Tenants/Owners.
  • Follow up on all technical issues raised by residents, ensuring timely closure of each tech issue.
  • Adhere to the applicable company policies and procedure.

Requirements for Role of Concierge Receptionist Property Management

  • School Completion + at least 1-year additional certificate course/ diploma(E.g. Secretarial Course/ Diploma in Business Administration).
  • Minimum 3 years’ experience in Concierge Reception function.

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