Concierge Agent The WB™ Abu Dhabi, Curio Collection by Hilton™

As a Concierge Agent in PO Box 144238, Yas Bay, Yas Island, Yas Island, FH Abu Dhabi, United Arab Emirates, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. This is an entry level full time job with salary range of 3000-6000 AED/month.

Responsibilities of Concierge Agent

• Serve as a key point of contact for Guests and efficiently respond to Guest enquiries.
• Provide information, advice and booking services for a wide variety of Guest. enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others.
• Process and deliver messages for Guests.
• Deliver and safely storage Guest luggage.
• Stay current with all hotel services as well as daily VIP requests and special events.
• Ensure orderliness and safety guidelines around the lobby and front door areas
• Provide support to Management as required, in cases of emergency.
• Project a professional manner with an emphasis on hospitality and Guest service
• Maintain a clean, healthy, and safety working area.
• Act in accordance with policies and procedures when working with front of house equipment and property management systems.

Requirements of Concierge Agent

• High school diploma or equivalent.
• 1-2 years previous experience working in Concierge in a hotel environment

Skills and Knowledge Desired

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a variety of different work situations
• Ability to work on your own and as part of a team
• Knowledge of the local area

Concierge Agent Four Seasons UAE

Waiter/ess DoubleTree By Hilton Ras Al-Khaimah

Tagged as: Concierge