University Hospital Sharjah
University Hospital Sharjah is presently seeking dedicated candidates for the job role of a Computer Support Administrator. This job was published by UHS on 23 November 2023 and is welcoming applications from all eligible candidates.
Responsibilities of A Computer Support Administrator
- Install and configure new workstations, peripherals and software in addition to the IP phone services.
- Provide support for workstations hardware and software and peripherals.
- Organize the IT equipment cables in a structured way at the user desk or in the IDF/MDF rooms.
- Participate in setting hardware specifications according to work requirements in adherence to budgetary constraints.
- Participate in evaluating IT hardware/Software related bids.
- Provide prompt assistance in urgent situations.
- Provide timely assistance to users in their locations.
- Maintain workstations hardware including monitors, keyboard and printers.
- Evaluate the status of hardware and software in use and provide related reports for upgrade, update, replace, or dispose purposes.
- Coordinate, follow up and monitor maintenance work covered by third-party vendor maintenance agreements.
- Organize, prioritize and complete computing support requests; direct or those routed by helpdesk.
- Update all users’ applications with the latest service packs & patches when needed.
- Ensure that antivirus software is up, regularly updated and functioning on all workstations properly.
- Provide workstation and peripheral hardware preventive maintenance.
- Provide orientation for users on the use of their H/W, S/W and Network accessibility.
- Stay up to date with technological trends related to hospital IT environment.
- Provide services in a customer-friendly approach.
- Participate actively in the quality improvement program of the department/unit.
- Perform other job related duties as assigned.
Qualification Requirements for Role of Computer Support Administrator
- Minimum diploma degree in computer related field.
- Computer maintenance professional certificates are highly preferable.
- 3 years of proven experience in large organizations as IT support technician, preferably in hospitals.
- Solid experience in Windows platform support.
- Experience in supporting windows based applications.
- Good experience in Red Hat platform is a plus.
Skills Desired
- Good analysis and troubleshooting skills to identify and report software problems.
- Preferably knowledge in IP phone services.
- Excellent communication skills.
- Familiarity with networking principles.
- Ability to organize, prioritizes, and manage multiple work tasks with minimum supervision.
- Ability to work in a team environment.
- Demonstrate courtesy,kindness and empathy to patients,co-workers,visitors and subordinate staff at all times.
Procedure to Apply
If you have the desire to become a part of University Hospital Sharjah, apply for the job of a Computer Support Administrator by using the “Apply Now” button. It will redirect you to the official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck!
