Computer Engineer Juma Al Majid Holding UAE

Juma Al Majid Holding Group presently has a job opening for eligible candidate for position of a Computer Engineer in Dubai. This job has been posted by the company’s career page on 5 December 2023 and is now open for all desirous applicants.

Responsibilities of Computer Engineer

• Responsible on Assigned Division IT Assets , where site engineer have to insure Service Desk Records Match with Actual physical inventory, where records are subject to audit from Central IT Shared Services.
• Insure incident & Service request have comprehensive information by complete user request with right categorization and added as much as information with clear requirement what user is looking for and educate user how to request in proper manner (incident, Services etc..).
• Installation, Configuration & Upgradation of operating systems and software like MS Office, Acrobat, Winzip using standard business best practices.
• Configuration of PC & user access for IT related to services like Oracle, VDI, Microsoft 365, POS, Oracle printer.

What You’ll Do More?

• Documentation must be keep updated in service Desk for related to site assets, internet users, office365 users, IP addresses, PC/Laptop brand/model, username, OS, PC/Laptop serial no., Switches, etc.
• User satisfaction, users incident must be resolved promptly either remotely or over Telephone or may have.
• To visit the site if needed , where any user request must not solved without prior request submitted to service Desk.
• Assist installing Network Equipment on new Site and corporate to setup new site up to level installing network component.
• The technical support have responsibility to follow up with network and keep Manager informed regarding Site Failure where network team are the main contact person for ISP.
• Maintain & Secure Network Cabinet & insure network cabinet is clean and report to network team for any observations.
• Collect Initial Requirements properly and coordinate with all IT Staff Related to request and update user accordingly.

Requirements for Role of Computer Engineer

The eligibility requirements for role of Computer Engineer are as under:

• Graduate of Computer Engineering.
• Minimum 2 years of relevant experience.

Skills & Knowledge Desired

• Good Communication skills.
• Good Computer skills (Troubleshooting , Data backup , excel ,word ..etc ).
• Good Knowledge of office 365 products.
• Good Knowledge of basic network troubleshooting.

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