Compliance & Authorisation Specialist Emirates Airlines

Emirates Airlines is presently hiring skilled and devoted candidate for job role of Compliance & Authorisation Specialist in Dubai. The role holder will be responsible for managing all express and courier customs clearance and trade compliance activities within Emirates Sky Cargo, encompassing legal adherence and trade compliance across Worldwide Sanctions, Embargoes, export controls, ITAR, EAR, Dual-Use Goods, and insurance/financing limitations. The role entails overseeing operational activities, maintaining compliance through controls and authorizations, addressing non-compliance areas via relevant processes, and overseeing both in-house and outsourced teams across various locations to ensure timely decisions are made in the best interest of Sky Cargo’s business and brand reputation.

Duties of Compliance & Authorisation Specialist

• Control and manage the respective internal and third-party custom clearance and trade compliance team. To ensure right decision is take in full coordination with group legal and regulatory body.
• Monitor customs clearance and trade compliance performance against an agreed set of KPIs and prepare periodic reports highlighting achievements and disruptions. Where deficiencies occur identify the root cause and recommend sustainable development programs for all.
• Manage compliance system(s), and associated vendor(s) and coordinate with the support team for day to day functions and system enhancement. To ensure Sky Cargo express requirement is continuously fully protected with the solution(s) provided.
• Design and validate processes for legal and trade compliance as well as reviewing and providing authorisations for express products and commodities.
• Contribute to the development and maintenance of corporate policy and required processes, to govern the implementation and management of embargoes and other legal and trade compliance regulations, including customs clearance, export controls, re-exports and dual use goods across the express network.
• Conduct change management processes and risk assessments to support the business requirements with new/changed compliance legislations and authorisations being issued.
• Lead the planning and organisation of resource deployment. To ensure that the highest standard of customer service is provided to our express customers.
• Lead and coach the express team in areas related to global regulations, domestic trade regulations, budgetary priorities, and adherence to and improvement of internal customer delivery systems to ensure the team are knowledgeable in all areas.
• Investigate customer complaint relating to custom clearance and trade compliance. Ensure that they are professionally manage and that adequate service recovery measure is take to restore and maintain customer goodwill.
• Communicate with external and internal customers and suppliers, together with regulatory authorities to deliver professional services and products which conform to policies, procedures and regulations to achieve service excellence.

Requirements for Role of Compliance & Authorisation Specialist

The requirements for the job role of Compliance & Authorisation Specialist are as under:

• A Degree or Honours (12+3 or equivalent).
• 5 plus years Experience in Logistics / Express & Courier
• Experience with customs clearance and compliance related activities in the express / courier industry.

Knowledge & Skills Desired

• Detailed working knowledge of global import and export customs clearance regulations.
• Thorough knowledge of trade compliance, cargo embargoes, export controls, dual use goods and validations.
• Knowledge and understanding of IATA regulations.
• Ability to ensure strict enforcement applying a customer centric style.
• Knowledge of change management and risk assessments.

Cargo Customer Service Supervisor Emirates Airlines