Job Description
Grand Mercure Dubai City and ibis Style Dubai Airport is looking for a dynamic Cluster Talent & Culture Manager who is truly passionate about all aspects of Talent & Culture and Training, and who has a strategic vision and operational acumen, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.
Responsibilities of Cluster Talent & Culture Manager
- Lead and oversee the day-to-day operations of the Talent & Culture Department for Grand Mercure Dubai City and ibis Style Dubai Airport through collaboration with senior and junior leadership on the implementation of the Talent & Culture strategy.
- Promote Heartist culture and team engagement that encourages open communication, trust, mutual respect, and fun.
- Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting.
- Oversee the administration of Talent & Culture programs including, but not limited to, T&C Foundations Standards Audit preparation, L&D strategy and interventions, benefits, leaves; disciplinary matters; performance and talent management recognition, and morale; occupational health and safety; and training and development.
- Collaborate on the development of annual Talent & Culture / L&D budget and manage day to day expenses, month-end reporting, and forecasting of Talent & Culture accounts.
- Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s Talent & Culture information system (HRIS) and talent management system.
- Oversee and manage all recruitment in accordance with company policies and procedures.
- Monitor and ensure the organization’s compliance with UAE Labour laws and regulations.
- Challenge the status quo on how we can improve the way we do things to create a better guest experience.
- Empower and conduct all employee events & activities.
- Champion committees such as Employee Recognition and Diversity Equity & Inclusion.
- Ensure compliance with Accor and internal policies and local legislation in all aspects of the Talent & Culture function.
- Other relevant duties as assigned.
Requirements of Cluster Talent & Culture Manager
- A minimum of Bachelor’s Degree or higher.
- Minimum 2 years experience in Talent & Culture Management/ same role
Skills and Knowledge Desired
- Extensive knowledge of all aspects of Talent & Culture and L&D operations.
- Excellent English language communication skills, public speaking and training delivery.
- Ability to train and develop leaders.
- Good budgeting and forecasting ability, with business acumen.
- Excellent people skills.
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