Cluster Senior Sales Manager Hilton Dubai Jumeirah

As Cluster Senior Sales Manager – Leisure, you will be focusing on CIS markets.  You will analyse market trends and competitor activity to recommend strategies that keep the hotel a leader in the CIS marketplace through the development of future and repeat business.  You will have existing experience within these markets, and you are able to demonstrate a thorough knowledge of trends, preferences and contacts from and within these markets – and preferably speak the language.

Responsibilities of Cluster Senior Sales Manager

• Negotiate room rates/packages with corporate clients.
• Develop and implement creative local marketing channels, including social media channels.
• Prepare company contracts for the hotel in accordance with current business and pricing conditions.
• Work within current business strategies and recognising potential opportunities.
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
• Attend Sales events, as required.
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
• Answer customer queries in a prompt and professional manner.
• Manage staff performance in compliance with company policies and procedures.
• Recruit, manage, train and develop the Sales team.

Requirements of Cluster Senior Sales Manager

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• 2+ years experience in a sales role with a proven track record to close a sale.

Skills and Knowledge Desired

• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure and under own initiative.
• Experience in a sales role with a proven track record to close a sale.
• Knowledge of local market.
• Knowledge of hospitality.
• Passion for sales and for achieving targets and objectives.

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