Cluster Director of Food & Beverage Accor Hotel Dubai

Reporting to the General Managers of Fairmont Dubai and Cluster General Manager of Fairmont Ajman and Fairmont Fujairah, Cluster Director of Food & Beverage at Accor Hotel Dubai will be responsible for smooth functioning of food & beverage Division including financial, quality, operations, labor management aspects.

Responsibilities of Cluster Director of Food & Beverage

• Lead and manage the day to day operations of the Food & Beverage Division ensuring all service standards are followed.
• Foster a winning, solution-oriented work environment, motivating and engaging Colleagues to continuously deliver the best possible service to our Guests.
• Drive innovative promotions, menus and concepts; creating a destination of choice for both Hotels and external Guests.
• Lead and support all Food & Beverage departments in the achievement of their financial and operational targets.
• Prepare annual budgets and administer in a fiscally responsible manner.
• Implement effective control of food, beverage, labor and operating expenses throughout the Food &Beverage Division according to Fairmont standards.
• Assist in the preparation of the annual strategic plan and achieve the goals and targets therein.
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits.
• Ensure full compliance to Hotel operating controls, standard operating procedures, policies, procedures and service standards.
• Leading all the existing and upcoming new projects of Food & Beverage department
• Ensure proper hygiene as per Municipality and Health Authority, promoting Health and Safety at all times.
• Ensure required assured safe catering requirements are met.
• Conduct regular walk through of hotel kitchens and accompanying areas to ensure proper cleanliness.

What You’ll Do More?

• Strive to improve all food preparations, presentations and menu selections
• Approve all food menus including Banquet, IRD, and Outlets.
• Actively walk the hotels to ensure all Outlets and Banquet rooms exceed Fairmont standards in terms of food quality and setups.
• Continually expand on our current food product to lead our colleagues to the next level.
• Ensure that proper menu and food is provided to Staff cafeteria in terms of quality, quantity and flavor.
• Strives to increase all Guest satisfaction scores, with a focus on food quality, menu content & timeliness of service.
• Keep current on new trends in the market place.
• Ensure that the Culinary Leaders utilize progressive corrective actions to correct, supervise and coach Colleagues that need improved performance.
• Strive to achieve monthly labor and food cost budget.
• Minimize wastage and spoilage in all kitchen areas.
• Strive to ensure that projects are complete by assigned deadlines.
• Conduct spot checks of hotel suppliers and other companies that would like to supply the hotel.
• Conduct meeting with food suppliers, review products, prices, quality, delivery, etc.
• Strives to gain “A” rating by the municipality.
• Maintains storeroom par level and realize the importance of food turnovers.
• Responsibility of driving efforts to achieve/exceed the hotels scorecard targets i.e. GOP, LQA, Guest Satisfaction, and Employees satisfaction.
• Consistently offer professional, friendly and engaging service.
• Follow department policies, procedures and service standards.
• Other duties as assigned.

Requirements of Cluster Director of Food & Beverage

• Degree in Hospitality Management, Business Administration or related field.
• 2 years of previous Food & Beverage experience in a senior leadership role required.
• Previous experience in UAE is required.

Skills and Knowledge Desired

• Computer literate in Microsoft Window applications required.
• University/College degree in a related discipline required.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Buyer Novotel Abu Dhabi Al Bustan Accor

Host/Hostess Accor Hotel Dubai

Demi Chef De Partie Sofitel Dubai The Palm Accor Dubai