Clinic Coordinator Mubadala Health Abu Dhabi UAE

Mubadala Health (Healthpoint) has an opening for devoted candidates for the position of a Clinic Coordinator. Mubadala Health is the healthcare network of Mubadala Investment Company. Established in 2021, Mubadala Health operates, manages and develops a portfolio of healthcare assets including Cleveland Clinic Abu Dhabi, Health point, Imperial College London Diabetes Centre (ICLDC), Amana Healthcare, National Reference Laboratory (NRL), Capital Health Screening Centre (CHSC), Abu Dhabi Telemedicine Centre (ADTC), Danat Al Emarat, Health Plus Diabetes & Endocrinology Center, Health Plus Family Clinics, Health Plus Fertility, Health Plus Women’s Health Center and Moorfields Eye Hospital Abu Dhabi.

A Word About Healthpoint

Working with its Mubadala Health partners, Healthpoint is a Multi-specialty hospital based in Abu Dhabi, combining international standards and the latest innovations with a boutique hospitality experience. Health point has also been recognized by numerous renowned international awarding and accrediting bodies.

Job Overview of A Clinic Coordinator

Responsible to provide non clinical support and coordination related to patients care including but not limited to scheduling and following up on appointments and communicating with patients / guests and their families to provide instructions and directions regarding their medical visits in line with MH’s policy.

Your Duties As A Clinic Coordinator

  • Takes part along with the Line Manager to meet the division’s strategic and operational goals.
  • Adheres to the division’s policies while ensuring compliance with applicable regulatory bodies.
  • Provides recommendations to improve the division’s policy and procedures.
  • Contributes towards an innovative culture of continuous improvement for enhancing operational efficiency.
  • Take part in meetings and maintains professionalism and confidentiality as per the standard code of conduct.
  • Timely complete personal performance evaluation cycle.
  • Coordinates and schedules patients and guests visits and ensures follow up appointments are made.
  • Reviews the daily schedule of the function’s medical caregivers to maximize and manage allocated appointment slots.
  • Liaises with the all stakeholders regarding hospital reservations, updates patient admission information and cancels / re-make appointments when needed.
  • Handles and responds to emails and queries.
  • Coordinates with the internal teams to ease out the patient / guest admission process.
  • Reviews all patients related tests to ensure completeness and liaises with medical teams in case of any issues.
  • Develops educational materials with the help of line manager and care givers.
  • Actively takes part in training programs and on the job learning to learn and enhance skill set required to perform the job.
  • Communicates with team members and maintains good liaison to ensure smooth conduct of activities.

Who Can Apply?

Qualification

  • Vocational / Technical education.

Experience

  • 2 plus years of similar experience.

Nationality

  • UAE national.

Skills Desired

  • Strong organization skills.
  • Ability to communicate and relay messages to patients in a sensitive manner.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office suite.
  • Fluency is written and spoken English.

Mubadala Health

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To apply for this job please visit mubadalahealth.com.


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