Client Relations Executive Seddiqi Holding Abu Dhabi

Seddiqi Holding is actively seeking a candidate for the role of Client Relations Executive in Corniche Rd W, Al Kasir, Al Marina, Abu Dhabi, UAE. This is a Senior level full time job. And salary can range between 8000-15000 AED/month.

Responsibilities of Client Relations Executive

• Client Experience: Greet customers when they enter the store and give a positive first impression.
• Create a memorable experience for all clients being celebrated in the boutique.
• Make sure the VIP visitors are comfortably seated and provided with their hospitality requirements, including refreshments, coffee, tea, and water.
• Assess the requirements of the clients and channel it to appropriate sales team member within the boutique.
• Manage the reception of clients according to the maximum capacity allowed within the BTQ to ensure every walk in is attended by a sales consultant.
• Demonstrate a high level of interpersonal skills while interacting with queuing clients.
• Interduce the client to the reception process (aftersales, allocation, normal walk in) process within the Boutique.
• Manage client appointment system in coordination with the boutique team.
• Ensure a meticulous operation for scheduled celebration well in advance (Instore client celebrations)
• Maintain a good relationship with vendors and suppliers supplying all celebration related orders.
• Capture all interactions with visiting clients (walk-in allocation after sales) in SIMS for better visibility for management.
• Team Management: Ensure hospitality team presence all the time around the VIP lounge to swiftly attend to the client’s hospitality orders.
• Present self as a role model demonstrating top class appearance, hygiene and conduct for self and hospitality team.
• Manage the roster of the hospitality team.
• Be proactive and identify areas of improvement and share feedback
• Boutique Operations: Know-how of all facilities in the boutique.

What you will do more

• To ensure timely replenishment of boutique hospitality supplies such as water, coffee capsules, milk, refreshments, glassware and cups.
• Coordinate with the Boutique Manager and furnish them with a comprehensive report detailing the events and activities that took place within the boutique the previous day.
• Proactively Inform Boutique Manager about potential customer complaints/ frequent customers inquiries.

Requirements for Role of Client Relations Executive

• A Bachelor’s Degree in business administration, marketing, communications, or a related field.
• 1-3 years of relevant experience in hospitality or aviation.

Skills And Knowledge Desired

• Possess excellent verbal, and public speaking skills.
• Perfect time management skills to ensure not to delay services to clients.
• Possess vibrant attitude and polite personality.
• Possess top-notch skills in customer service.
• Ability to work flawlessly and effortlessly under stress and pressure.

Sales Consultant Seddiqi Holding Abu Dhabi