Job Description
HSBC is currently seeking an ambitious individual for the role of Client Lifecycle Management Analyst to join their Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets. Candidates desirous for this role should submit their resume to begin with the application process.
Responsibilities of Client Lifecycle Management Analyst
- The Client Lifecycle Management Analyst is responsible for managing all Client lifecycle management tasks related to Customer life cycle events.
- For all types of risks levels to meet applicable legal, regulatory requirements as well as HSBC policies and procedures (Customer Due Diligence (CDD), Anti-Money Laundering (AML) and Sanctions), candidate will have to depending on the assigned pool of activities (Onboarding / CDD Modification / Periodic and Event Driven Reviews (PEDR)
- Onboarding: Analyse, validate and ensure Customer Onboarding: perform documentation review (banking forms, CDD documentation, corroboration), Know Your Customer (KYC) /Know Your Transactions (KYT) information, screening activities..
- CDD Modification: Analyse, validate and register all the Account modifications (CDD / Tax (FATCA / QI / US PP and CRS): perform input on structure update, person creation, documents registration, blocking / unblocking account activity and Customer Data Management /CDM) issue creation/update within the systems.
- PEDR: Complete and manage trigger events, periodic and event driven reviews: perform due diligence activities on KYC/KYT information, screening activities.
- This person will deliver consistent and practical end to end operational support to client facing teams, providing first class client experience to both internal (client facing) and external clients, ensuring compliance with internal and external guidelines and regulations for this key client stage.
- Will report to the UAE CLM Team Lead.
Requirements of Client Lifecycle Management Analyst
- Minimum of a Bachelors degree
- 2-3 years of experience in similar role.
Skills and Knowledge Desired
- Working knowledge of AML, regulatory compliance and controls within the banking and financial services industry.
- Can do and problem solving attitude.
- At ease under pressure and demonstrating good resilience.
- Strong teamwork initiative.
- Good research and communication skills.
- Ability to work professionally with all levels of staff and management.
- Skilled IT user with a capacity to adapt to new or complex tools and use efficiently Excel, Word, Access, Outlook.
- Flexible and accountable: Open (to different ideas and cultures), dependable (by doing the right thing and take personal accountability) and Connected (with our clients, providers, regulators and colleagues by demonstrating collaboration and respect).
- Fluent in English.
Senior Manager Usage & Retention HSBC UAE
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