Job Detail
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Job ID 30715
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Career Level Senior
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Experience 4 Years
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Gender Male Female
Job Description
Client Engagement Manager at IFZA centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of their products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets. This is a Senior level full time job. And salary can range between 20000-40000 AED/month.
Responsibilities of Client Engagement Manager
- Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
- Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
- Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
- Spearhead business development stra​tegies to unlock new sales opportunities and forge professional partnerships.
- Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
- Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
Requirements for Role of Client Engagement Manager
- Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
- 4-10 years of Sales – client relationship experience.
- Proven experience in sales and client engagement.
- Experience tracking relevant KPIs.
Skills And Knowledge Desired
- Strong communication and interpersonal skills.
- Proven track record of meeting and exceeding targets.
- Full English proficiency is required.
- Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage.
Benefits
- 24 Annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan (with the option to upgrade at your own cost).
- Bonus scheme (in relevant departments).
- Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more).
- Opportunities to learn, develop and grow with the organization.
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