Client Advisor, Chalhoub Group UAE

Chalhoub Group  presently requires a suitably qualified candidate for the job of Client Advisor. This jobs has recently been posted on company’s career page and is now open for all desirous candidates.

Job Purpose of A Client Advisor

• Responsible for achieving individual and collective sales targets while delivering exceptional guest experience.
• Ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Duties of A Client Advisor

• Drive client relationships within an omni-channel approach. 
• Provide pre-buying feedback on products. 
• Drive eNPS through people experience initiatives and culture. 
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs). 
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 
• Support with in-store marketing events and activations. 
• Keep abreast of all brand social media activities and campaigns. 
• Drive sell-throughs within the store. 
• Support in-store CX initiatives .
• Provide input to what’s working well/what’s not working well within the store. 

Who Can Apply?

Qualification

• Bachelor’s degree in related field.

Experience

• 3-5 years of previous proven experience in related field.

Skills Desired

• Strong English communication skills.
• Strong analytical and problem solving skills.

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