Chapter Executive Manager Abu Dhabi Commercial Bank

Abu Dhabi Commercial Bank is currently looking to hire qualified candidates for the role of a Chapter Executive Manager, Delivery. The successful candidate will be responsible to lead and drive critical technology functions, demonstrating customer excellence, cutting edge technology delivery practices and the ability to motivate large cross functional teams to ensure the effective management and achievement of departmental business plans and associated budgets. The job ID for this vacancy is JB4854094.

Responsibilities of A Chapter Executive Manager

Digital Product Delivery

• Define the strategy and drive implementation to agreed success criteria for functional domain group, centre of excellence (CoE), chapter or platform, with end to end delivery accountability for value stream to ensure compliance with changing legislation and Bank policies.
• Direct teams and external vendors to ensure technology solutions are developed and deployed in a way aligned with ADCB’s Technology Services strategy and enterprise architecture.
• Translate business strategy into technology and delivery roadmaps across multiple value streams with measurable outcomes to ensure successful delivery.
• Lead development of operational, strategic and agile metrics for squad value streams to ensure achievement of plans and team understanding. Benchmark function performance to industry best practice and drive continuous, iterative improvement in order to drive digital delivery excellence.
• Craft and align around function strategic progress and executive reporting to ensure best practice updates are included.

Agile Management

• Manage and coach Senior Managers, Product Owners and squad members around product management and delivery excellence to ensure full understanding.
• Lead agile ceremonies and cadences in order to embed new ways of working and drive team collaboration, interaction and alignment.
• Oversee appropriately prioritised backlogs and delivery roadmaps to ensure all data is captured accurately.
• Liaise with other Platforms and leaders across Technology and business units in order to deliver optimal outcomes in a scaled agile model.

Stakeholder Management

• Collaborate with prospective users and stakeholders in order to understand and anticipate their needs and translate them into product requirements.
• Identify and assist the stakeholder understand the business model, value and value proposition in order to fully understand the deliverable being implemented.

What You’ll Do More

People Management

• Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.

Policies, Processes, Systems and Procedures

• Implement approved departmental policies, processes and procedures, and ensure employee adherence to carry out work up to the required standard while delivering the required standards of service to customers and stakeholders.

Continuous Improvement

• Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards.

Customer Servicep

• Apply the ADCB service standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

Requirements for Chapter Executive Manager

The eligibility requirements for role of Chapter Executive Manager are as under:

• Bachelor’s degree in Computer Science, Information Systems or related field.
• Prince 2, Agile, Managing Successful Programmes (MSP) or Project Management professional (PMP) Product Management or Design qualification.
• At least 7 years of experience in technology functions or digital organisations.

Skills Desired

• Product management.
• Agile methodologies.
• Strong analytical and problem solving skills.
• Strong written, verbal and presentation skills.
• Collaboration and teamwork.
• Ability to multi task and work to deadlines.
• Stakeholder relationship management.

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