Case Coordinator Nurse, Sheikh Shakhbout Medical City Abu Dhabi

Sheikh Shakhbout Medical City

Sheikh Shakhbout Medical City (SSMC) is presently looking for qualified candidate for job position of a Case Coordinator Nurse in Abu Dhabi, UAE. SSMC one of the UAE’s largest hospitals, was founded as part of the Abu Dhabi Economic Vision 2030 to elevate health care services in the Emirate. SSMC works on mission to “Deliver holistic, transformational healthcare solutions that exceed expectations and generate loyalty in the Emirates & beyond”. It delivers world class health services to patients, supported by the latest medical equipment & internationally trained care givers. Conclusively, SSMC is a corner stone of Abu Dhabi’s health care services which are aligned with global quality and safety standards.

Employment of Nurses At SSMC

SSMC nurses are leading global transformation of nursing practice to enhance patient care for everyone & everywhere. Every day, SSMC nurses apply their knowledge to the care of people with complex conditions. SSMC recruits best nurses from around the world and integrate into high standards & unique work environment, to provide good patient experience.

Job Purpose of A Case Coordinator Nurse

  • Coordinate with multidisciplinary team and any other health care provider in provision of quality patient care, under guidance of  Senior Case Coordinator.
  • Coordinate with appropriate providers and access appropriate services to progress the patient episode of care in a timely manner.

Your Job Duties As A Case Coordinator Nurse At SSMC Abu Dhabi (UAE)

  • Maintains active communication with physician, nursing & other members of team for appropriate patient care management.
  • Participates in regular communication and feed back with Senior Case Coordinator.
  • Determines correct level of care placement, utilization management.
  • Provides correct medical documentation and health insurance documentation.
  • Facilitates resource utilization, ensuring the available funding meets the clinical needs.
  • Acts as a liaison between clinician and revenue department.
  • Identifies and resolves variances to clinical pathways and obstacles to discharge.
  • Consults from appropriate departments as required expediting care and facilitating discharge.
  • Ensures patient care is rendered to the maximum stipulation based on the patient benefits under the Insurance contract without exceeding the providers provision for the cost of care.
  • Monitors as necessary to achieve desired goals and out comes for both the patient and the hospital.
  • Assesses to address psychosocial needs including patient, family and community & liaison with social workers as appropriate.
  • Supports physicians in relation to clinical documentation impacting Medical Necessity, Case Mix Index and Severity of Illness.
  • Monitors length of stay and resource use on an ongoing basis and discusses trends with Senior Case Manager.
  • Assists in the collection and reporting of indicators including LOS, excess days, resource utilization and readmission rates.

Eligibility Criteria?

Qualification & Certification

  • Bachelor degree in nursing.


  • Degree in Nursing (minimum two years course) & Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand and Australia.
  • Valid national license.
  • BLS.
  • Case Management Certification is a plus.


  • 6 years experience in SSMC as staff nurse.


  • 6 years of experience of which not less than 2 years in Case Management in a similar health care facility.

Clinical Resource Nurse, Sheikh Shakhbout Medical City Abu Dhabi

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