Cargo Product Development Manager Perishables Emirates Airlines UAE

Cargo Product Development Manager Perishables at Emirates Airlines will develop and manage SkyCargo products and solutions globally to ensure Sky Cargo’s market and revenue position is successfully achieved and that Sky Cargo’s image as a market leader in providing the highest level of product quality is firmly established. Initiate and develop opportunities for the business as part of a defined remit or responsibility in line with Sky Cargo’s product and business development strategy.

Responsibilities of Cargo Product Development Manager

• Develop and manage changes to products and solutions offered by SkyCargo to ensure the business remains a competitive partner.
• Actively assist in the development of new business-areas like multi-modal and supply-chain solutions in addition to promoting existing products to customers.
• Direct and guide managers globally in the roll out of new or enhanced products to ensure the product philosophy is appreciats and understood. This includes necessary training of out-station staff in sales methods and planning and planning and conducting sales work-shops when required.
• Work in close partnership with hub operations service delivery team to train, develop and educate on best practices and changes in operational procedures to ensure world class service standards are delivere for all special products handling at the global hub.
• Support the annual budgeting/performance monitoring process for the product development activities and new product performance to ensure that the actual product development costs are maintain within the budgeted levels.
• Product Development: Manage all new product development activities as per the agree product development life cycle.
• Ensure that strategically products are successfully developed and implemented and that cost and cycle times are within the agreed standards.
• Manage the product implementation activities to ensure network wide product roll out is successful in terms of transition, implementation, IT system related enhancements and product support documentation updates.
• Identify and develop opportunities to increase product and solution performance through various measures undertaking analysis and making recommendations which enable the business to develop revenue generating opportunities.
• Facilitate the investigations of handling exceptions of special product shipments at the hub & across the network.
• Establish reasons for failures and identify opportunities for improvement in consultation with all key stakeholders.

What you will do more

• Product Verticals: Implement a one-stop-shop concept for a defined product specialism providing and maintaining effective and professional.
• customer service through agreements with key operational units globally.
• Develop and generate sales opportunities, through facilitation between key customers and the shipper/consignee stations involved.
• Manage supply chain and logistics’ global network partners related activities such as identification, evaluation, appointment.
• Constant monitoring of performance work with various group services such as P&L, Finance, Legal, Insurance.
• Ensure the partners are identified and managed according to the group’s business & legal standards.

Requirements for Role of Cargo Product Development Manager

• Degree or Honors (12+3 or equivalent).
• Qualification in supply chain/logistics management preferred
• Experience in the airline or cargo industry with at least 3 years of experience in a fresh product development environment.
• Experience in dealing with perishables and temperature controlled cargo.
• 8+ Years experience in Logistics/Cargo or Other.

Benefits

• A competitive salary, paid tax-free and reviewed annually.
• 42 calendar days annual leave, plus public holidays.
• Full relocation package, including flights, shipping and optional hotel accommodation on arrival.
• Annual leave travel – return tickets home each year.
• Private medical insurance.
• Discounts on airline tickets for EK and partner networks.
• Travel benefits and discounts for friends & family.
• Education Support Allowance for children’s education in Dubai or abroad.

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Tagged as: Development Manager