Cargo Control Officer Emirates Airlines Dubai

As a Cargo Control Officer at Emirates SkyCargo in Garhoud Area opposite to Airport Terminal 3, Dubai, UAE, candidate will Identify and Compute cargo capacity available in terms of weight, volume and ULD (Unit Load Device) of every passenger flight, derived from passenger bookings, baggage trends, weather conditions en-route, aircraft allocation, etc. Also adjust the capacity in Skycargo systems to support cargo reservations and sales teams across the network. This is an Intermediate level Contract job. And salary can range between 8000-17000 AED/month.

Responsibilities of Cargo Control Officer

• Identify and Compute cargo capacity available in terms of weight, volume and ULD (Unit Load Device) of every passenger flight.
• Derived from passenger bookings, baggage trends, weather conditions en-route, aircraft allocation etc.
• Adjust the capacity in Skycargo systems to support cargo reservations and sales teams across the network.
• Evaluate bookings against the agreed-upon KPI from the queue framework in accordance with the parameters governing operational and commercial conditions.
• Evaluate each booking against available capacity and revenue retention dynamically with direct or secondary options, finding the best suitable or alternate option by initiating negotiation with the origin station to provide a feasible solution.
• Compile data and statistics on various non-compliances in bookings, traffic flow, allotment utilization, service failures, etc.,
• Promptly provide this data to the Cargo Revenue Optimization Manager to facilitate the re-evaluation of business plans and achieve goals.
• Ensure accuracy of collected data and promptly resolve any discrepancies.
• Implement capacity management and revenue optimization techniques at the flight level for both passenger flights and freighters by determining the appropriate product/density mix, yield, pre-bookings/allotments.
• Distributing capacity to the network in an efficient and effective manner to meet departmental KPIs.
• Track the daily station allocation usage on flights/sectors that involve two or more stations.

What you will do more

• Non-utilization of allotments must be acknowledged and resolved in order to prevent SkyCargo from losing out on revenue opportunities due to underutilized capacity and allotments by stations or freight forwarders.
• Identify optimal routing or gateway for shipments to offline points as directed by the Cargo Revenue Optimization Controller, taking into account trucking cost and frequency supplied by service providers.
• Use interline capacity offered by carriers as applicable.
• Monitor movement & ensure that the route chosen is the most cost-effective for that particular consignment.
• Analyze data to spot changes in booking trends, destination mix, or weight/volume variances, while maintaining consistent contact and coordination with outstations to acquire more information.
• Ensure that adequately address any deviations and fully utilize the available cargo capacity.
• Collaborate with Hub Operations to strategize and enhance the available capacity, while considering the mix of 6th and 4th freedom traffic and their respective destinations and densities.
• Once the best tonnage-to-revenue ratio has been identified and reservations have been prioritized based on product/revenue hierarchy.
• Send flight release alerts to HUB operations.
• Verify that the flight has been optimized at the ULD level based on its destination after departure.
• The team must implement plans to overcome disruptions caused by payload or operational restrictions with bookings and reallocate resources accordingly.
• Collaborate with the stations and sales team to generate additional business, Including spot-selling to counterbalance the loss of demand.
• In order to effectively utilize available cargo capacity beyond Dubai International Airport (DXB).

Requirements for Role of Cargo Control Officer

• Bachelors degree or Honors (12+3 or equivalent).
• 3+ Years experience in air cargo industry or in a ground handling cargo section.
• Experience in airline capacity & revenue management.
• High level of Computer Literacy/BI tools with practical knowledge and experience in airline operational systems.
• 12 Months Contract.

Skills And Knowledge Desired

• Thorough knowledge of cargo operations and cargo acceptance procedures.
• Basic knowledge of load control, weight and balance of aircraft, flight operations activities.
• Good written and verbal communication skills.
• Ability to multitask and work under pressure.

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