Car Care Team Leader Transguard Group UAE

Job Duties of A Car Care Team Leader

• Ensure that cleaning of vehicle interiors and exteriors are in compliance with all AMA standards, including QHSE and OSH Policy, and client requests.
• Address quality issues to consistently enhance the level of service being provided to customers.
• Monitor staff productivity to ensure maximizing resources, thus minimizing costs.
• Resolve customer complaints and ensure identification of root cause to formulate accurate and effective corrective/preventive action plan.
• Reports any issue on the vehicle/s to the Line Manager.
• Oversees the operation in terms of product usage and making sure that procedures are properly followed.
• Training new employees and ensuring that employees understand their duties and delegated tasks.
• Undertake additional responsibility as required.
• Identifies the training and development requirements for self and agrees on them with the Line Manager.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.