Captain Media Rotana Dubai

Media Rotana in Hessa street, Barsha Heights, Al Barsha, 503030 Dubai, United Arab Emirates  is currently looking for  dynamic, and self-motivated Captain who will be responsible to provide professional and customer focused service to guests, ensuring their stay will become a memorable experience. This is an entry level, time job. For this role salary ranges  between 3000-7000 AED which may be slightly negotiable during the interview process.

Responsibilities of Captain

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Direct and supervise the service team to ensure that all duties are performed as per standards.
• Ensure that all colleagues have received adequate training to perform their duties.
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
• Ensure minimum wastage, breakage and spoilage.
• Actively use up selling techniques by exceeding guest expectations and to increase revenue.

Requirements of Captain 

• You should ideally have a diploma / degree in the hospitality field.
• Maximum of 2 years experiences in a similar role.
• Previous experiences in minor leadership and supervisory roles are a definite plus.

Skills and Knowledge Desired

• You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.
• The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character.
• You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike.

Key Competencies

• Understanding the job.
• Taking responsibility.
• Recognizing differences.
• Customer focus.
• Adaptability.
• Teamwork.

Captain DAMAC Hills 2 Hotel Rotana Dubai

Colleague Accommodation Supervisor Towers Rotana Dubai

Kitchen Steward Rose Rayhaan by Rotana Dubai

Tagged as: Captain