Captain Mandarin Oriental  Abu Dhabi

Mandarin Oriental Abu Dhabi is currently seeking suitable candidate for position of Captain. This vacancy was announced by the hotel on 28 March 2024. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Captain

  • Coordinate and supervise all duties for the opening and closing brigade.
  • Assist the assistant manager in making arrangements according to reservations and special events.
  • To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment and furniture
  • To assist in the training of waiters/waitresses and junior waiters.
  • To ensure the correct and complete set-up of the restaurant section assigned to him/her.
  • Assist the assistant manager in following up on all supplies from the store and linen room.
  • To welcome guests to his/her station and to assist in seating.
  • To present menus and beverage lists to the guest with recommendations designed to increase average check.
  • To take food and beverage orders and ensure speedy service of all food and beverage items.
  • Ensure that each table is correctly set up as per food and beverage order requirements.
  • To participate in the service of food and beverage items, especially during rush hours.
  • To check and follow up on billing and checking procedures as per policies set by the emirates palace.
  • To be present in the restaurant during service hours.
  • To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant.
  • Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager.
  • To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of the emirates palace.
  • Any other duties, which may be assign to you from time to time.

Requirements of Captain

  • Senior School qualification or equivalent will be an advantage.
  • 2 years previous standalone restaurant experience.

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