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Captain DAMAC Hills 2 Hotel Rotana Dubai

  • Full time
  • Dubai, United Arab Emirates, Dubai, UAE View on Map
  • @Rotana Hotel & Resorts posted 1 year ago
  • Posted : February 20, 2024 -Accepting applications
  • Salary: د.إ5,000.0 - د.إ10,000.0 / Monthly
  • View(s) 229

Job Detail

  • Job ID 8620
  • Career Level  Intermediate
  • Experience  2 Years
  • Gender  Male Female 

Job Description

DAMAC Hills 2 Hotel  Rotana Dubai is currently looking for  dynamic, and self-motivated Captain who want to move their careers forward. As a role holder you are responsible to provide professional and customer focused service to  guests, ensuring their stay will become a memorable experience.

Responsibilities of Captain

  • Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
  • Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
  • Practice good customer relations and attend to customer complaints and queries satisfactorily.
  • Ensure the Outlet is set-up for service and supervise for a smooth operation.
  • Direct and supervise the service team to ensure that all duties are performed as per standards.
  • Ensure that all colleagues have received adequate training to perform their duties.
  • Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
  • Ensure minimum wastage, breakage and spoilage.
  • Actively use up selling techniques by exceeding guest expectations and to increase revenue.

Requirements of Captain

  • You should ideally have a diploma / degree in the hospitality field.
  • Maximum of 2 years experiences in a similar role.

Skills and Knowledge Desired

  • You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.
  • The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character.
  • You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike.

Key Competencies

  • Understanding the Job.
  • Taking Responsibility.
  • Recognizing Differences.
  • Customer Focus.
  • Adaptability.
  • Teamwork.

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