Call Center Representative Automobile Industry Dubai

Automobile industry is actively seeking enthusiastic and motivated individuals to join their team as Entry Level Call Center Representative in Dubai. As a key point of contact for their customers, you will play a crucial role in providing excellent service and resolving inquiries. Company is looking for candidates with a positive attitude and a willingness to learn.

Responsibilities of Call Center Representative

• Answer incoming calls and respond to customer inquiries with professionalism and courtesy.
• Provide information about products/services, process orders, and handle customer concerns or issues.
• Navigate computer systems to accurately document customer interactions and outcomes.
• Collaborate with team members to ensure efficient and effective call center operations.
• Follow established scripts and procedures while adapting to varying customer needs.
• Meet or exceed individual and team performance goals.
• Continuously enhance product knowledge and customer service skills through training and development opportunities.

Requirements of Call Center Representative

• High school diploma or equivalent.
• Proven experience of less than 1 year in relevant role.

Skills and Knowledge Desired

• Strong verbal communication skills and a friendly, customer-focused demeanor.
• Basic computer proficiency and the ability to navigate multiple applications simultaneously.
• Willingness to work in a dynamic, fast-paced environment.
• Ability to follow scripts and guidelines while adapting to customer needs.
• Strong problem-solving skills and attention to detail.

Benefits

• Comprehensive training program.
• Opportunities for career advancement.
• Positive and supportive work environment.

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Tagged as: Call Center Representative, Khaleej times jobs