Butler Royal Residence & Villa Jumeirah Zabeel Saray

An opportunity has recently arisen for a Butler to join Royal residences and Villa Team in Jumeirah Zabeel Saray. The opening of Resort is scheduled this month, so this vacancy has been posted by the hotel for desirous applicants to hurriedly apply and make use of this fleeting opportunity.

Responsibilities of Butler

• Update all information given by guests on the Registration Card on check in into the Opera system making sure that all required information has been provided.
• File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket checks.
• Neatly file registration cards of departed guests by date and in alphabetical order.
• Scan the passport of every guest on arrival and save the data correctly for the CID Report.
• Prepare registration cards for the next day’s arrivals.
• Conduct check in and check-outs with accordance to procedure.
• Escort the guest directly to the residences after proceeding with the check in.
• Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.
• Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy.
• Carry out a Credit Check Report on each shift ensuring that all in-house rooms have sufficient credit.

Requirements of Butler

The requirements of Butler are as under:

• Completed Secondary School Education
• 1-2 years of experience in the relevant field.

Skills and Knowledge Desired

• Basic knowledge of mathematics (incl. Percentage calculations).
• Able to communicate effectively and to respond well (switched on) to questions and requests.
• Well groomed/presented.
• Enthusiastic and eager.
• Able to work in a team, i.e. caring about other team members and open towards other nationalities.
• Should be able to quickly learn and adapt to a new work environment.
• Additional Language would be of advantage: Arabic, Russian or European language.

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