Branch Manager First Abu Dhabi Bank UAE

First Abu Dhabi Bank (FAB), the UAE’s largest bank is currently hiring a Branch Manager (UAEN) for their Islamic Finance and NHL sub division in Ras Al Khaimah. FAB is one of the world’s largest and safest institutions, offers an extensive range of tailor-made financial solutions, products and services. The job has recently been posted on FAB careers website and is open for all aspiring candidates.

Purpose of A Branch Manager

Oversee all aspects of a branch’s operations, drive business growthand ensure excellent customer service and team management by maintaining compliance with banking regulations.

Job Duties of A Branch Manager

  • Approve opening and closing of all types of accounts for the branch (Individual / SME).
  • Check and authorize all types of requests from customer.
  • Check Norkom system for branch related customers & accounts opening.
  • Check and approve all high level teller transactions as per the approved 1.5M 2nd level authorization limit and above for the branch.
  • Verify customer’s signature against the specimen on Bank’s records.
  • Ensure all customer requests are satisfied within the acceptable timeline.
  • Approve all customer requests forwarded by branch to CBG Account Services / TBO for processing.
  • Authorize customer account statements issued by the branch as per the bank policy.
  • Check and authorize customer request for EAAIC redemption.
  • Ensure Bank’s policy on off hours is followed.
  • Ensure user’s status closed in Globus at end of the day.
  • Joint custodian for branch’s Main Vault door.
  • Custodian of branch door keys & security alarm system code for the branch.
  • Key / combination as detailed in Keys register on even date.
  • Custodian of bank’s round stamp for the branch.
  • Custodian of safe deposit locker in branch.

What You Will Do More?

  • Daily branch reported printed / reviewed & signed.
  • Daily review of the cheque return report and reporting customer’s name to CBUAE, if applicable.
  • Daily checking of branch surveillance recording system and ensuring that cameras are operating, recording clear images and the time is in sync with Globus time.
  • Daily independent review of teller voucher against system generated report at EOD.
  • Monthly Reconcile the number forms register against the actual stock.
  • Monthly review and approve KRI’s in RCSA system.
  • Monthly reviews of the keys register Annual exchange of keys with the backup keys.
  • Ensure all authorizations are as per the delegated authority and report any transgression immediately to Head of Distribution, regional heads.
  • Report any potential cash difference immediately to Head of Distribution, regional heads on the same day of cash difference.
  • Reporting of financial errors, if any, through the LDM system, on the same day of error.

Qualification & Experience

  • Bachelor’s degree in any discipline with substantial credit and customer service experience in the branch network.
  • 10 years of relevant experience in banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the branch network.

Branch Manager, Juma Al Majid Holding Group

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