Branch Manager Emirates NBD

Full time @Emirates NBD posted 10 months ago
  • Dubai, UAE View on Map
  • Post Date : February 27, 2024
  • Apply Before : February 27, 2025
  • Salary: د.إ2,500,035,000.0 - د.إ2,500,035,000.0 / Monthly
  • 0 Application(s)
  • View(s) 35
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Job Detail

  • Job ID 9475
  • Career Level  Senior
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Branch Manager at Emirates NBD has direct accountability of the Branch’s financial performance, operational control and customer service delivery. The responsibility spans across all segments of customers. A great deal of customer contact and internal interactions with support and control units are part of the role.

Responsibilities of Branch Manager

  • Provide strong leadership and direction to branch staff, fostering a positive work environment and promoting teamwork.
  • Ensure high level of customer satisfaction y resolving escalated customer inquiries or issues promptly and effectively.
  • Drive branch sales initiatives to meet or exceed revenue targets, including promoting bank products and services and identifying opportunities for cross-selling.
  • Manage branch operations efficiently, including cash management, transaction processing and compliance with regulatory.
  • Recruit, train and develop branch staff to maximize productivity, conducting regular performance evaluations and providing coaching and feedback.
  • Ensure compliance with all bank policies, procedures and regulations to mitigate operational and financial risk.
  • Develop and maintain relationships with existing and potential customer to drive branch growth and profitability.
  • Prepare and analyze branch performance reports, identifying areas of improvement and implementing action plans as necessary.

Requirements of Branch Manager

  • Holds diploma/ bachelor’s degree.
  • Minimum 8 years of experience in retail banking with 4 years in a managerial or supervisory role.

Skills and Knowledge Desired

  • Strong leadership and interpersonal skills.
  • Sound knowledge on banking products and services.
  • Analytical mindset to interpret data.

Job Benefits

  • Competitive salary package.
  • Market-leading incentives.
  • Preferential banking facilities.
  • Generous annual leave entitlement and private healthcare.
  • World class learning & development platform and career development.

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