Billing Supervisor NMC Hospital Dubai

NMC Healthcare is currently looking to hire a candidate for the job role of Billing Supervisor in NMC Hospital, DIP Blue, Dubai, UAE. This is an Intermediate level full time job. And salary can range between 6000-12000 AED/month.

Responsibilities of Billing Supervisor

  • Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are carried out in accordance with the organization’s policies and procedure.
  • Responsibilities  include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
  • Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing         closer/pending status for all type of patient i.e. Corporate, Cash, Insurance.
  • Redefining the TATs time to time for better coordination, Assure all cash deposited daily.
  • In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.
  • Daily issues of various gaps need to address with relevant HODs.
  • All Matrix, checklist, trackers implement to have measurable process control, Lean sigma tech with round robin duty Rota for effective assessment
  • Taking care of pricing, package costing, New Services etc. areas. Internal Audit as well as external audit
  • Oversees flow and completion of daily billing functions and assigned duties to individual staff to ensure efficiency.
  • Interviews applicants for billing positions and oversees training of new employees, having the option of delegating training of select process to individual staff.
  • Prepares for and conducts Billing staff meetings as needed.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling. And disciplining employees, developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems. Identifying trends; recommending  system improvements.
  • Establishes strategic goals by gathering pertinent business, financial, service. And operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
  • Participate in the Hospital training programs.

What you will do more

  • Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy to use to identify problems and to continuously improve the department’s services.
  • Keeping strict compliance in confidentiality agreement and agree not to inappropriately access, disclose, copy, remove. Use or give to any person or organization information of any nature related to the Hospital which the Hospital designates in writing. As confidential or which a reasonable person would consider confidential, except in accordance with my Hospital duties, with its specific prior written authorization.
  • Safely transport shop staff according to scheduled pick-up and drop-off times, adhering strictly to UAE traffic regulations.
  • Maintain detailed records of vehicle maintenance, fuel purchases, and other relevant reports while ensuring the vehicle remains clean and well maintained.
  • Coordinate vehicle servicing schedules to minimize downtime and communicate any transportation delays or issues to the Transport Coordinator.
  • Support the shop management team by creating a welcoming environment for customers, assisting in store layout optimization. And promoting company services and products to enhance customer experiences and sales.

Requirements for Role of Billing Supervisor

  • A Bachelor’s degree in Accounting, Finance, or a related field.
  • 2+ years of experience in billing, accounts receivable, or a similar role.

Skills And Knowledge Desired

  • Must have an exceptional interpersonal skills, maturity, and good judgment and be capable of communicating in a professional manner with diverse range of individuals.
  • Superior phone etiquette skills and Patient focused.
  • Service oriented; patient & understanding.
  • Efficient organizational skills.
  • Ability to handle multiple responsibilities under pressure while maintaining composure.
  • Excellent command of oral and written English.
  • Arabic language desirable but not essential.
  • Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback.

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