Bellboy Media Rotana Dubai

Bellboy Media Rotana in Hessa street, Barsha Heights, Al Barsha, 503030 Dubai, United Arab Emirates is currently seeking for passionate and dynamic guest focused Bellboy who will be responsible to provide professional and customer focused service to guests, ensuring their stay will become a memorable experience. This is an entry level full time job. For this job the salary ranges from 3000-6000 AED/month which may be slightly negotiable during interview process.

Responsibilities of Bellboy

• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure.
• Maintain effective communication with all related departments to ensure smooth service delivery.
• Maintain an up to date knowledge of the hotel and local services.
• Maintain awareness of guest profile through Opera guest profile system.
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out.
• Handle all messages, mail and packages for guests and employees, ensuring they are deliver at the appropriate time in a professional manner.
• Deliver morning newspapers to rooms.
• Deliver guest messages and other deliveries immediately without delay in a professional manner.
• Ensure concierge desk and store room is clean tidy and well organized.

Requirements of Bellboy

• You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel.
• 2+ years previous experience in a similar role.

Skills and Knowledge Desired

• Good English communication skills along with strong interpersonal abilities are essentials.
• The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character.
• You must be physically fit, passionate and with a positive attitude.

Key Competencies

• Understanding the Job.
• Taking Responsibility.
• Recognizing Differences.
• Customer Focus.
• Adaptability.
• Teamwork.

Bellboy Villa Rotana Dubai

Team Leader Front Office Jumeirah Marsa Al Arab Residences Dubai

Tagged as: Bell man