Bell Desk Attendant, Jumeirah Burj Al Arab Dubai

Jumeirah Group presently has a job opening for eligible candidate for position of a Bell Desk Attendant. The required candidate will work at Jumeirah Burj Al Arab. This job has been posted by Jumeirah Group on 22 September and is now open for all desirous candidates.

Job Purpose of A Bell Desk Attendant

A Bell Desk Attendant assists guests with luggage and provides information and services to enhance their hotel experience.

Duties of A Bell Desk Attendant

• All tracking is to be managed via HotSOS devices
• Ensure to be present and aware of all V.I.P / High profile guests checking in, and out and strategic focus on groups.
• Delivery of guest belongings and luggage.
• Efficiently Manage email correspondence and telephone requests.
• Obtain guest preferences.
• Managing guest luggage storage.
• Adhere to task list & step by steps for daily activities and chores.
• Assist and support porters and lobby team.
• Deals directly with group tour leaders and service providers.
• Management & maintenance of hotel flags.
• Management & maintenance of newspaper requests and inventory.
• Facilitating lost and found requests for luggage and taxis.
• Rosters & vacations – appraisals and coaching forms.
• Oversee and supervise luggage, driveway & valet services – including buggies.
• Attend and present and meetings and briefings.
• Assisting other Rooms Division departments whenever needed as requested by Management.
• Ensure to adhere all hotel and company standards, Business conduct and ethics, policies, and procedures including Health, Hygiene & Safety .
• Ensures that only company-approved suppliers (such as PL) limousines are used and contacted.

Who Can Apply?

Qualification

• High School Diploma.

Experience

• Previous Bell Attendant experience in the hospitality industry.
• Minimum of 2 Years of Experience in a 5-star hotel.

Skills Desired

• High level of verbal and written English.
• Opera experience, HotSOS understanding.
• Buggy Licence.
• Confident personality is able to handle multiple requests and prioritize.

About the Benefits

• An attractive tax free salary.
• Generous F&B benefits.
• Reduced hotel rates across the globe.
• Excellent leave and health care package.
• Flights home, life insurance and other employee benefits.

Doorman, Jumeirah Group

Tagged as: Bell Attendant