Bell Attendant Jumeirah Marsa Al Arab Dubai UAE

Jumeirah Marsa Al Arab presently has a job opening for eligible candidate for position of a Bell Attendant in Dubai, UAE. Established in 1997, Jumeirah Group is a luxury hospitality company which operates a world class 6,500 key port folios of 23 luxury properties across Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world. From the iconic hotel and time less pinnacle of luxury, Burj Al Arab Jumeirah to modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining most authentic & diverse cuisines.

Job Purpose of A Bell Attendant

The job purpose of a Bell Attendant is to assist hotel guests with their luggage and provide a welcoming and helpful first impression.

Duties of A Bell Attendant

• Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and always provide a courteous and professional service.
• Open the car door for all guests arriving at or leaving from the main entrance in a polite and courteous manner and greet them with a warm smile.
• Assist guests with loading & unloading of luggage as well as delivering it to and collecting it from the guest’s room ensuring that no damage is being done to any piece of luggage.
• Deliver any faxes, messages, parcels, mail, newspapers, etc. to guest rooms in a timely manner and always verifying the guest’s name and room number.
• Record any luggage deliveries and storages accurately on the correct form.
• Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)
• Be aware of and follow all relevant SOPs and Jumeirah Policies & Procedures.
• Issue luggage tags to the guests correctly.
• Maintain a record of the car/taxi number plate for departing guests.
• Coordinate with Housekeeping to keep the Lobby clean at all times.

Who Can Apply?

Qualification

• High Secondary School.

Experience

• 2 years guest service experience in a 5-star Hotel.

Skills & Knowledge Desired

• Fluency in written and spoken English.
• Local area knowledge.
• Extrovert.

About the Benefits

• An attractive tax free salary.
• Generous F&B benefits.
• Reduced hotel rates across the globe.
• Excellent leave and health care package.
• Flights home, life insurance and other employee benefits.

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