Bell Attendant Arabian Park Hotel Dubai

Bell Attendant Arabian Park Hotel in Al Jadaf Area, Oud Metha Road, Bur Dubai, Dubai, United Arab Emirates is currently seeking for passionate and dynamic guest focused Bell Attendant who will be responsible to provide professional and customer focused service to guests, ensuring their stay will become a memorable experience. This is an entry level, time job. For this role salary ranges  between 3000-6000 AED which may be slightly negotiable during the interview process.

Responsibilities of Bell Attendant

• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure.
• Maintain effective communication with all related departments to ensure smooth service delivery.
• Maintain an up to date knowledge of the hotel and local services.
• Maintain awareness of guest profile through Opera guest profile system.
• Ensure that the guest luggage is carries from arrival point to room and from room to departure point on check out.
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner.
• Deliver morning newspapers to rooms.
• Deliver guest messages and other deliveries immediately without delay in a professional manner.
• Ensure concierge desk and store room is clean tidy and well organized.

Requirements of Bell Attendant

• You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel.
• 1-2 years previous experience in a similar role.

Skills and Knowledge Desired

• Good English communication skills along with strong interpersonal abilities are essentials.
• The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character.
• You must be physically fit, passionate and with a positive attitude.

Key Competencies

• Understanding the job.
• Taking responsibility.
• Recognizing differences.
• Customer focus.
• Adaptability.
• Teamwork.

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