Barista Waldorf Astoria Hilton Dubai Palm Jumeirah

  • Full time
  • Dubai, UAE
  • Posted 2 weeks ago
  • 3000-6000 AED / Year

A Barista is responsible for delivering exceptional coffee and beverage service to guests in accordance with the hotel’s standards of excellence. This position requires a passion for coffee, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.

Responsibilities of Barista

  • Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, ensuring consistency and quality.
  • Greet guests in a friendly and professional manner, take orders accurately, and provide recommendations based on guest preferences. Address any guest concerns or questions promptly and courteously.
  • Have a thorough understanding of the coffee menu and any additional offerings, including pastries or snacks. Be able to describe menu items to guests and make suggestions based on their preferences.
  • Maintenance: Operate and maintain coffee brewing equipment, including espresso machines, grinders, and milk furthers. Perform regular cleaning and maintenance tasks to ensure equipment is functioning properly.
  • Handle cash transactions accurately and efficiently, processing payments through the hotel’s POS system. Maintain proper cash handling procedures and reconcile cash drawer at the end of each shift.
  • Monitor inventory levels of coffee beans, syrups, and other supplies, and notify management when additional stock is needed. Keep the coffee service area clean, organized, and well-stocked at all times.
  • Collaborate with other hotel staff members, including servers, kitchen staff, and management, to ensure smooth operation of the coffee service area. Assist with other duties as needed during busy periods or special events.
  • Follow all hotel policies and procedures, including health and safety regulations, food handling guidelines, and quality standards for coffee preparation.
  • Comply with hotel security, fire regulations and all health and safety legislation

Requirements of Barista 

  • Diploma or certification in Food and Beverage/ Catering.
  • 1-2 years previous experience as Barista.
  • Experience in Food and Beverage department and/or Latte Art is a plus.

Skills and Knowledge Desired

  • Positive attitude.
  • Good communication skills.
  • Committed to delivering high levels of customer service.
  • Excellent grooming standards.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or in teams.

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