Job Description
DoubleTree By Hilton Fujairah City is presently accepting applications from suitable candidate for the job role of Barista. The jobholder is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and Food and Beverage regulations.
Responsibilities of Barista
- Developing and maintaining expert knowledge of coffee and educating guests and colleagues about coffees.
- Consistently providing well-crafted, beautifully serving refreshing beverages.
- A passion for coffee and an eagerness to stay up-to-day with the latest coffee trends.
- Maintaining a clean and sanitized working environment.
- Use every possible opportunity to gain knowledge in all areas of Food & Beverage supervision.
- Ensure all tables receive their drinks and food as requested.
- Maintain cleanliness of the coffee lounge and stores to Health, Safety and Hygiene standards at all times.
- Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents.
- Comply with Company Health and Safety, and Fire Regulations and procedures.
- Adhere to the Company disciplinary policy when necessary.
- Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
- Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
- Meet or exceed the monthly drink profit margin target.
Requirements of Barista
The requirements of Barista are as under:
- High school diploma or equivalent.
- 1-2 years of experience in similar role.
Skills and Knowledge Desired
- Customer Service experience in respective field.
- A warm personality, attentive and smartly presentable.
- Ability to listen and respond to demanding Guest needs.
- Excellent leadership, interpersonal and communication skills.
- Accountable and resilient.
- Committed to delivering high levels of customer service.
- Ability to work under pressure.
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