Associate Service Engineer, Johnson Controls UAE

Johnson Controls presently has a job opening for eligible candidate for position of an Associate Service Engineer. This is a key role reporting  directly to the Operations Team Lead/ Operations Manager of Aftermarket Security Segment/team and will be based in Dubai. An Associate Service Engineer will carry out all the activities related to site implementation of the Security system.

Purpose of An Associate Service Engineer

As part of Atermarket Security team, carry out service, maintenance and retrofit projects on Building Technologies and Solutions including CCTV systems, Access Control System (ACS), intercom systems, Automatic Number Plate Recognition (ANPR) Systems, ACS related devices (gate barriers, bollards, flap barriers, turnstiles), Parking Management Systems and Parking Mentorship Systems.

Duties of An Associate Service Engineer

• Customer relationship building.
• Site co-ordination between customer, sub contractor, supervisor, field and office team.
• Keeping track and implementing planned preventive maintenance (PPM) activities.
• Building and submitting the PPM and technical reports to the customer as per the JCI standards.
• Submitting the required reports on time to the office team for invoicing the jobs.
• Understanding of operating principle of the various security systems and solutions to devise accurate and safe control strategies.
• Handle different projects simultaneously, all at different stages of completion without compromising attention and quality.
• Lliaise with all concerned parties to ensure on time reporting, transparency and timely resolution of any kind of site related issues.
• Have a high inclination towards technical aspect of the security management systems.
• Conduct system operation training and crafting handover documents to ensure a smooth handover to customers and by maintaining a high standard of safety yourself and sub contractors.

Who Can Apply?

Qualification

• Diploma / Bachelor’s degree in Electrical /Electronic stream or equivalent.

Experience

• Minimum 2 years experience with programming, installation, commissioning & servicing of various brands CCTV (Bosch Milestone, Pelco Endura & Video Expert, Exacq Vision, Hikvison, Wisenet, Victor Video Management Platforms) & Access Control systems (P2K, C CURE, CEM, Genetec applications), Intercom systems and ANPR.

Skills & Knowledge Desired

• Technical knowledge of working on Integration with visitor management, intercoms, fire, bollards, speed gates, Intrusion, room booking and facial recognition systems.
• Technical knowledge and experience of working on high level Integration with lifts.
• Technical knowledge of working on thermal cameras & perimeter detectors.
• Proven technical knowledge and experience of networking and Microsoft SQL.
• Provides solutions to others on very sophisticated system problems by either troubleshooting or advising how to resolve problems.
• Must adhere to company safety policies and procedures.
• Lead assigned work to meet a professional level of execution, on time and to the customer satisfaction.
• Ability to work independently with minimal direction.
• Ability to multi task.

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