Assistant Outlet Manager Pierchic Jumeirah Al Qasr Dubai

An opportunity has arisen for an Assistant Outlet Manager to join the team of Pierchic, award-winning restaurant, located in Jumeirah Al Qasr. The role holder will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and managing staff to achieve revenue targets and maintain service standards in the hotel’s F&B outlets.

Responsibilities of Assistant Outlet Manager

Operational:

• Hands on operator that lives and leads the perfect guest experience
• Monitor staffing levels and the competence of colleagues.
• Conduct performance evaluations, training sessions, and provide guidance, coaching, and counseling to colleagues.
• Contribute to the implementation of marketing activities to achieve desired outcomes.
• Assist the Outlet Manager in analyzing results of quality assessments and take necessary actions to address any issues promptly.
• Conduct regular briefings and meetings to ensure colleagues are well-informed to perform their duties.
• Assist GREs in maximizing tab/sent through proper seating philosophy and reservations management.

Administrational:

• Collaborate with the Outlet Manager to execute the F&B marketing plan as needed.
• Consistenly maintain updated hard copies of department SOPs.
• Assist in managing department forms and records according to JI standards for Document Control, encompassing various aspects such as:
  • Colleague attendance data.
  • Colleague records.
  • Daily Briefing Sheets.
  • Cleaning Schedules/Checklists.
  • P&L analysis.
  • Budgetary reports
  • Telephone Test Call Results.
  • CSI & Customer Feedback.
  • Maintenance of records related to education, training, skills, and experience.

Requirements of Assistant Outlet Manager

• Degree in Hotel Restaurant Management or equivalent.
• At least 1 year of experience as an Assistant Outlet Manager in a fine dining restaurant, preferably Italian or Mediterranean.

Skills Desired

• Strong communication and interpersonal skills.
• Proficient in English and a second language (Russian, Italian, Spanish, German, or French) is required for this role.
• High working proficiency with Microsoft Programs, Micros PMS, SevenRooms and etc.

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