Assistant Outlet Manager, Jumeirah Mina A’ Salam Hotel UAE

Jumeirah Group presently has a job opening for eligible candidate for position of an Assistant Outlet Manager. The aspiring candidate will work at Jumeirah Mina A’ Salam Hotel (subsidiary of Jumeirah Group). This job has been posted by Jumeirah Group on 10 November 2023 and is now open for all desirous candidates.

Job Purpose of An Assistant Outlet Manager

• Assist the Outlet Manager to manage all aspects of a specific Outlet(s) within the F&B department including the selection, development, and performance management of colleagues, optimizing profits, and increasing sales.
• Assist in managing scheduled shifts ensuring guest satisfaction, manage all operational issues ensuring JI & MJs standard operations procedure (SOP) are met and value is added to the F&B.

Duties of An Assistant Outlet Manager

• Ensures the team are set up for success and is responsible for assisting the OM/ GM in ensuring that all colleagues have full product knowledge.
• Closely monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
• Maintains & actively use a database of customer details or history and other strategies that assist in guest recognition.
• Advises the Outlet Manager of any improvements needed in relation to restaurants operation including updates to SOPs or addition/ deletion of SOPs.
• Makes suggestions to increase the market share for the Outlet.
• Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
• Assists in ensuring that colleagues are aware of the relevance and importance of their activities and how they contribute to the department objectives.
• Assists in determining the necessary competence for colleagues and provide training or other actions to satisfy these needs.
• Provides constant coaching, counselling, and discipline to colleagues to ensure their capability to meet the needs of the customer and the organization.
• Monitors manning and competence level of selected colleagues to ensure sufficiency for the department to meet the needs of the organization and customer.

What You’ll Do More?

• Support the Outlet Manager to implement the F&B marketing plan when required.
• Acknowledge the receipt of new or amended documents through Mercury in the absence of the Outlet Manager.
• Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
• Assist in controlling department.
• Assist in maintaining appropriate records of education, training, skills, and experience.
• Attends & actively participates in the daily F&B briefings in the absence of the Outlet Manager.
• Discusses menus, special requests etc. with chef.
• Trains all colleagues in suggestive selling and up-selling techniques to assist in achieving maximize profitability.
• Monitors completion of weekly cleaning schedules.
• Conducts regular briefings and meetings to ensure all colleagues receive the information necessary to perform their jobs.
• Maintains a working knowledge of relevant sections within the JI Food Hygiene SOP and assist the Outlet Manager ensure the Outlet always meets these standards.

Who Can Apply?

Qualification

• High School Diploma.

Experience

• 1-2 years Food and Beverage Experience needed in a premium establishment in a 5–star Hotel on a Management level.

Skills Desired

• Advanced English spoken and written.
• Computer skills (Microsoft Office).
• Interpersonal People skills.
• Cashiering Systems (Micros, HSI, other).

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