Assistant Manager Workshop at AL Nabooda Automobiles in Juma Al Nabooda Building, Khalifa,146 Sheikh Zayed Rd, Dubai, UAE will ensure that the service element of the After Sales team delivers a consistently high quality of work maximizing customer satisfaction. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.

Responsibilities of Assistant Manager Workshop

• Operational
• Implement quality controls and ‘voice of the customer’ feedback systems (including complaint handling) which enable performance to be managed and reviewed regularly in order to continuously improve standards and consistency of performance.
• Analyze data received regarding finance and service levels and implement any corrective / improvement processes as required.
• Ensure all service process meet ISO standards and they are implemented in a consistent manner.
• Recruit and select team members in line with organisational requirements.
• Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements.
• Workshop control – assigning of job cards to the relevant teams/ skilled personal.
• Management
• Develop, guide, direct, motivate and manage the performance of all direct reports in line with the Performance Management System to assist in the realisation of their potential and to enhance their knowledge-based skills.
• Maintain standards of performance in the service teams through effective coaching and performance management.
• Organise and attend regular staff meetings, using them as a basis for the development of consistent standards in quality working and behaviour.
• Support the implementation of training requirement of the team as required.
• Personal Development
• Engage in continuous professional development.
• Arrange an annual appraisal with your line manager in accordance with the company’s appraisal process.

Requirements for Role of Assistant Manager Workshop

• Mechanical Engineering Degree.
• Management Degree – Desirable.
• Service Manager certification – Desirable.
• Significant experience, 5+ years, working for a European car manufacturer.
• Demonstrated customer-facing experience.
• Volkswagen Brand specific experience – desirable.

Sales Consultant Al Nabooda Automobiles Dubai