Assistant Manager Azadea Group Dubai
Full time @Azadea Group posted 3 hours ago in Retail Shortlist Email JobJob Detail
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Job ID 28052
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Career Level Intermediate
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Experience 5-9 Years
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Gender Male Female
Job Description
Assistant Manager at Azadea Group will be responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.
Responsibilities of Assistant Manager
- Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.
- Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.
- Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.
- Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status. And team productivity to keep managers informed and support effective decision-making.
- Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.
- Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are complete effectively.
- Supervise the shop’s opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements. Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.
- Communicate sales plans and targets to the shop/department team. Monitor their performance continuously, and advise upper management on necessary corrective actions.
- Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.
- Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met. And that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
Requirements for Role of Assistant Manager
- Bachelor’s degree in a related field.
- 5 years of experience in Retail, or a similar role, out of which two years of experience in a managerial role.
Skills And Knowledge Desired
- Strong product knowledge.
- Fluency in English.
- Proficiency in MS Office.
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