Assistant Manager Azadea Group Abu Dhabi

The Assistant Manager at Azadea Group in Abu Dhabi is responsible for supporting the Shop/Department Manager in the effective running of the Shop/Department and replacing them when needed, in order to ensure the highest standards of customer service are achieved and maintained. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.

Responsibilities of Assistant Manager

• Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis & suggest corrective actions to hierarchy when needed.
• Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable). And ensure that activities are carry out in the most efficient manner.
• Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards.
• Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction.
• Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products.
• Motivate team members and provide them with the necessary support in terms of training & development in order to optimize sales.
• Supervise the Opening process of shop in order to ensure that all set procedures regarding petty cash, etc. are respect.
• Specific for Sports Goods: Communicate with local suppliers, negotiate prices and place orders.
• Specific for Sports Goods: Handle the closing of the Shop in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts & VAT vouchers. Ensure their delivery to the Accounting Department in compliance with company policies and security standards.
• Specific for Sports Goods: Perform other related activities such as communicating shop events. And promotions to customers through social media tools. Liaising with wholesales customers to ensure timely answering of their needs, liaising with local sports clubs and other.

Requirements for Role of Assistant Manager

• Bachelor’s Degree business administration, management, or a related field.
• 2 years of experience in retail is a must

Skills And Knowledge Desired

• Proficiency in MS Office.
• Good knowledge and understanding of store operating procedures
• Good understanding of layout and visual merchandising techniques
• Strong knowledge of products available across departments

Human Resources Field Partner Azadea Group Dubai

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