Sofitel Dubai The Obelisk is looking for devoted and skillful candidate for the job role of Assistant Laundry Manager. The selected candidate will be responsible to ensure that the laundry operation runs smoothly and efficiently and is cost effective. The role holder will work closely with Engineering Department to ensure preventive and corrective machine maintenance is done as per schedule and that all equipment are in proper working order.

Responsibilities of Assistant Laundry Manager

• Ensure that wash processes are followed as per set standard formulas in line with the time, temperature and dosing of chemicals.
• Train all supervisory and laundry colleagues ensuring that product and service standards are adhered to by the team.
• Conduct interviews, hire staff, and discipline employees in conjunction with Director of Housekeeping and the Human Resources Department.
• Prepare and update job descriptions for each laundry job category.
• Positively promote laundry sales awareness and maximize the departmental revenue (save water and energy, save chemical and laundry accessories, increase linen life, etc.).
• Source the market for new equipment, ideas, chemicals that might help to reduce cost and increase efficiency and productivity.
• Prepare requisition for supplies, chemicals for approval by Director of Housekeeping.
• Hold morning briefings and monthly departmental meetings with staff.
• Attend immediately to all guest complaints re: laundry services and ensure follow-up.
• Ensure that all laundry employees maintain high standards of Hotel grooming policy.
• Maintain strong relationships with other departments, particularly Butlers and Housekeeping, and with machinery and chemical suppliers.
• Adhere to OH&S policies and procedures and ensure direct reports do the same
• Adhere to MSDS of chemical and their usage.
• Implementation of all SOPs in laundry and uniform room.
• Taking proper inventories of Uniform and ordering of all uniform and shoes for hotel staff.
• Liaising with Uniform and laundry suppliers.
• Conducting proper linen periodic inventories and maintaining sufficient par levels.

Requirements of Assistant Laundry Manager

• Bachelors degree in hospitality management.
• 2-3 years of experience in similar role.

Skills and Knowledge Desired

• Must be able to lead and manage a team and have previous experience of doing so.
• Knowledge of Opera Property Management System would be desirable.
• Must be proficient in Microsoft Office.
• Negotiation skills.
• Delegation skills.
• Training and coaching skills.
• Administrational skills.
• Organizational & time management skills.
• Professionalism.
• Communication skills (written/verbal).
• Goal focus.
• Initiative.
• Quality awareness.
• Leadership skills.

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