Assistant IT Manager DoubleTree By Hilton Sharjah

As an Assistant IT Manager at DoubleTree By Hilton Sharjah Waterfront Hotel & Suites you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards.

Responsibilities of Assistant IT Manager

  • Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages.
  • Supervise the IT Department on a daily basis.
  • Maintain excellent product knowledge and apply it to deliver full system benefits.
  • Understand, fully, the legal requirements on IT governance and security.
  • Handle, efficiently and completely, IT issues that arise.
  • Identify current and future system needs and provide solutions for the identified needs.
  • Build strong internal working relationships with all hotel departments.

Requirements of Assistant IT Manager

  • Bachelor’s degree in IT, computer science or related field.
  • 2 years previous IT management experience, preferably in the hotel, leisure, and/or service sector.
  • Experience of all Microsoft systems.
  • Experience of hotel applications, such as Micros, preferred.

Skills and Knowledge Desired

  • Excellent organizational and interpersonal skills.
  • Current technical skills and knowledge of technology.
  • General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology.
  • Ability to plan ahead and develop contingency plans, where necessary.
  • Ability to work in a team.
  • Excellent attention to detail.
  • IT proficient.

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